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SOAP Splash
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FAQ

Q. What is Soapsplash.com?

A. At Soapsplash.com we focus on stocking a variety of products to allow you to purchase everything on your shopping list ranging from shampoo for your head down to the polish on your shoes.

 

Q. Can I change or cancel my order?

A. After an order is placed, you can request to cancel it, however if it has already started processing, we will not be able to cancel it.  

 

Q. What if I can't find an item I am looking for?

A. We are concerned about your needs and are interested in hearing from you.  Please email us about a specific item you are looking for.

 

Q. What is your return policy?

A. We accept returns within 30 days of receipt.  Merchandise must be in brand new condition in sealed packaging.  Please note that shipping costs are non-refundable.

 

Q. Which shipping options are available to me?

A. We offer standard, expedited, and 2nd Day Air shipping via USPS and UPS.

 

Q. Can I request a specific shipping carrier?

A. No, the shipping carrier used depends on multiple factors.

 

Q. Do you offer free shipping?

A. Shipping is Free for orders over $39.99

 

If you do not find your answer to your question here, please contact us.

 

 

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